SYSTEM SENSOR

Bulletins, Recalls, & Technical Service Notes:

SYSTEM SENSOR RECALLS 1450 i4 SERIES COMBINATION CARBON MONOXIDE/SMOKE DETECTORS!
(February 11, 2015) System Sensor has issued a recall on 1450 i4 Series detectors because of failure to detect carbon monoxide. The recall involves carbon monoxide/smoke combination detectors with model numbers COSMO-2W and COSMO-4W manufactured between September 3, 2014 and September 13, 2014.  Recalled units have date codes 4091 or 4092 printed on the back of the detector in the lower left corner of the manufacturer’s label.  For more information please visit the US Product Safety Website.

SYSTEM SENSOR BULLETIN REGARDING BEAM SMOKE DETECTORS!
(January 28, 2014) System Sensor advises that their reflected beam smoke detectors (Model BEAM1224S) with date codes 2111 through 3053 may not function correctly if used with power supplies that are not on the company’s compatibility list.  For more details concerning this bulletin (and what you should do) please call their hotline at 1-800-736-7672 or visit their website at:
www.systemsensor.com.

SYSTEM SENSOR SERVICE BULLETIN (affects "dual action" pull stations):
System Sensor in conjunction with FireLite Alarms have issued a bulletin regarding a potential problem with their "dual-action" type pull stations manufactured between July 2007 and January 2010.  You can read more about this issue on this page!

ADT ANNOUNCES RECALL OF SYSTEM SENOSR C01224T CARBON MONOXIDE DETECTOR:
(October 20, 2011) ADT Security Services Inc. has announced a voluntary recall of System Sensor Model CO1224T Carbon Monoxide detectors installed between October 2008 and December 2010 as part of a home security system. The unit should sound an audible signal when it reaches it's end of life but several have failed to do so due to improperly wired connections. ADT invites its customers to contact their nearest ADT service centre to arrange for a free inspection of the affected detector. For more information on what you should do if you haven't already been contacted by ADT Customer Service and your home security system included a Carbon Monoxide sensor, visit the CPSC Website!

SYSTEM SENSOR DISCONTINUES PRODUCTION OF MODEL 1451 SMOKE DETECTOR:
(July, 2009) - System Sensor will no longer be manufacturing this model of ionization smoke detector as of September 2009 due to low sales volumes. Recommended replacement products are the 2151 photoelectric detector or any of the "i-3" series detectors. Please remember to check the compatibility requirements of your fire alarm system before replacing any detector (some actually caution against mixing ionization type and photo-electric units on the same circuit).

SMOKE DETECTOR RECALL: 
System Sensor is recalling a number of 400 Series thermal smoke detectors. Affected model numbers include 2400TH, 2412THB, 2424TH, 2451TH manufactured between March 29, 2004 and September 27, 2004. Please read the official notice for more information.

Manufacturer Technical Support Numbers

Technical Support (Canada): 1-800-736-7672

Canada (Head Office):
6581 Kitimat Road, Unit 6
Mississauga, Ontario  L5N 3T5
Telephone: 1-905-812-0767
Facsimile: 1-905-812-0771

USA (Head Office)
3825 Ohio Avenue 
St. Charles, IL 60174
Telephone: 1-630-377-6580 
Facsimile: 1-630-377-6495